Service Manger Tractor Shop

Quality Truck Care Center is a Family-owned business in The Fox Valley since 1986! We represent Western Star, Autocar and XCMG. Certified in Detroit, Cummins, CAT engines, Allison and Detroit Transmissions and Axles.

We offer great work home life balance.

Our Fond du Lac location is currently looking for a Diesel Shop Service Manager to join our team. 

What you can Expect from a Career at Quality Truck Care Center!

• Vacation with Rapid Accumulation up to 4 weeks!

• Additional Rapid Accumulating PTO time up to 192 hours

• Monthly Efficiency Bonus

• Uniforms

• Flexible Work Hours

• Health/Dental/Vision

• Supplemental Insurance Options

• HSA and FSA Plans!

• 401K with Employer Contribution

• Health and Fitness Membership Participation

• $140.00 Annual Boot Allowance

• Tuition Participation Plans

• Extensive OEM Training w/additional Compensation

• Personal Development Training

• Advancement Opportunities

• Apprentice Programs!

• Referral Reward Program

• Personal Financial Planning Program

Duties are but not limited to:

• Open shop, turn on the lights, and unlock all the doors in the department.

• Edit and review time clock punches from the previous day for all the department employees

• Review work orders and PM’s from the previous day

• Distribute daily jobs to technicians

• Send estimates to customers as needed.

• Review parts need

• Continually review jobs in progress, keeping customers up to date with jobs complete, defect write ups, changes to the repair requirements, changes to the estimated completion time, and update estimates as needed

• Review repair orders ready to close

• Make repair orders, work on parts availability

• Prioritize workload based on needed completion times

Required Qualifications:

• The ideal candidate should have a minimum of 5 years’ experience in the heavy-duty truck service business

•  Good customer service skills and the ability to manage costs and personnel are a must.

• Valid Wisconsin Driver’s License, CDL preferred