Service Now Architect

Vistrada is seeking a Service Now Architect for our client.

ServiceNow  Architect ( Exceptional technical/business communication required)
Location :  Charlotte, North Carolina
Experience   for   Architect  – 10+
Mandatory Certification-
CSA  (ServiceNow system administrator)
CAD  (Certified Application Developer)
CIS - IT Service Management  (Certified Implementation Specialist), ITOM/SIR/VR
Please submit with the following details. Also ensure below details are accurate and certifications are valid .
Certification Name
Certificate Number
email ID used for certification.
Date of certification
Technical Skills
Hands on with platform security, implementation, operations, upgrades, integrations, developments etc.
Strong understanding of ServiceNow best practices
Troubleshooting knowledge of event co-relation
SNOW version upgrades
Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists
Experience on creation and customization of complex workflows and custom workflow activities
Experience in development of custom modules/Application.
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSS
Webservices, SOAP, email, and other integration
Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages
knowledge on AngularJS, Bootstrap and service mapping will be added advantage
Expertise on API integrations with other systems
Working with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.
Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issues
Expert on ServiceNow ITSM, ITOM and SecOps modules
Well versed with ITIL processes
Well versed with project management
Good communication and customer interaction skills
Process Skills:
Well versed with ITIL
Well versed with project management
Prepare stories, estimate efforts and plan execution.
Mentoring team members on technical skills
Professional Skills:
Good communication skills
Mentoring Experience
Presentation skills
Working experience in a collaborative and high-performance team
Qualification:
10+ years of relevant working experience in ServiceNow Development, implementation of multiple modules
CS or MCA
Company Background:
Vistrada is a business, technology and operations services organization dedicated to helping clients plan, design, implement and manage initiatives to generate revenue, manage costs, build and sustain operations, and analyze and optimize their business.
Vistrada distinguishes itself by providing seasoned expertise with a flexible team structure allowing agility and responsiveness to our client’s evolving needs. This ensures we bring the right team at the right time while optimizing the client’s investment.