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Service Office Personnel

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Job Description - Service Office Personnel



Job Summary:
Mission Chevrolet, a leading car dealership in the El Paso area, is seeking a highly motivated and customer service-oriented individual to join our team as a Service Office Cashier and Repair Order Booker. As a Service Office Cashier/Booker, you will be responsible for providing exceptional customer service to our clients in the service and parts department. This is a full-time, hourly position in the auto industry, with a competitive compensation of $15 per hour, paid biweekly. This is a team role, which requires excellent organizational skills, attention to detail, and proficiency in math and computer systems. 

Compensation & Benefits:
- Hourly compensation of $15 per hour, paid biweekly
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and paid holidays
- Advancement opportunities within the company

Responsibilities:
- Greet customers and assist them with payments for services rendered
- Process customer payments and accurately enter them into the computer system
- Reconcile cash drawers and prepare daily deposits
- Maintain organized and accurate records of all financial transactions
- Answer phone calls and respond to customer inquiries in a prompt and professional manner
- Update service records in the computer system
- Assist with data entry and administrative tasks as needed
- Ensure the cleanliness and organization of the service office area
- Organize and Scan repair orders into Application



Requirements:


- Must be able to work a flexible schedule including  early evenings and 1/2 day Saturday
- 1-2 years of experience in a customer service role 
- Strong mathematical skills and accuracy in cash handling
- Must be able to work as a team and have excellent communication with teammates and supervisor
- Must be able to multi-task and be able to ask for help when it's needed
- Detail-oriented 
- Ability to work in a fast-paced environment with a sense of urgency


- High school diploma or equivalent


EEOC statement:
Mission Chevrolet is an equal opportunity employer and is committed to creating an inclusive and diverse workforce. We welcome and encourage all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We comply with all applicable state and local laws governing nondiscrimination in employment.




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