Service Operations Coordinator

• 401(k) with Traditional & Roth options plus company match
• Health, dental, vision, life & disability insurance
• Health savings account (HSA)
• Paid time off & paid holidays
• Paid continuing education & professional development support
• Employee assistance program
• Performance-based bonus pay
• Strong focus on work/life balance and employee appreciation

• Answer and direct incoming calls in a professional and timely manner
• Schedule service calls and dispatch technicians efficiently
• Prepare and process invoices; collect and post customer payments
• Support departmental collections efforts as needed
• Coordinate communication between customers, technicians, and managers to ensure jobs run smoothly
• Maintain accurate records, tracking logs, and reporting documentation
• Provide responsive customer service, resolving inquiries and supporting a positive customer experience
• Assist with department administrative projects and operational initiatives

• 2+ years of administrative, service coordination, or office support experience preferred
• Ability to manage multiple tasks in a dynamic, deadline-driven environment
• Strong organizational skills with exceptional attention to detail
• Clear, professional written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook) and Google Maps
• Ability to build and maintain accurate tracking systems and reports
• Experience with ComputerEase or similar ERP/service management software preferred

• We’re a 50+ year old business that is entering a new phase in growth and modernization and needs fresh eyes to help us meet our enormous potential
• We’re genuinely open to change and improvements
• We’re a place where you can own your work and grow as we grow

Teague Electric is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs.

**Recruitment Agencies: Teague Electric is not currently seeking or utilizing third-party recruiting services for this role. We do not accept unsolicited resumes or candidate submissions from staffing firms. Any resumes submitted without a signed agreement in place will be considered the property of Teague Electric, and no fees will be paid.