Service receptionist

Key Responsibilities:

• Answer incoming calls promptly and professionally


• Schedule service appointments and update appointment calendar


• Direct calls to appropriate departments or personnel as needed


• Perform basic data entry and update customer information


• Provide excellent customer service over the phone and in person


• Support the service team as needed with administrative tasks

Qualifications:

• Previous customer service or receptionist experience preferred


• Strong communication and interpersonal skills


• Professional and courteous phone etiquette


• Ability to multitask and stay organized in a fast-paced environment


• Basic computer skills (Outlook, Word, appointment systems)


• Dependable, punctual, and team-oriented