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Service Receptionist

Job Description - Service Receptionist



Nielsen Dodge is seeking a Service Receptionist/Cashier to join our team! This is a great position for a recent High School Graduate!


BENEFITS:




  • FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University

  • Excellent work environment

  • Employee discount plans on purchases and services

  • Competitive wages, commensurate with experience

  • Health, dental and vision insurance

  • Life insurance

  • 401k retirement account

  • Paid vacation and sick leave


REQUIREMENTS:



  • Excellent verbal and written communication skills

  • Enthusiastic with high energy throughout the sales workday

  • Self-motivated

  • Greet and welcome guests as soon as they arrive

  • Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)

  • Provide basic and accurate information in-person and via phone/email

  • Perform other clerical receptionist duties such as filing, photocopying, and faxing


DUTIES:



  • Accept payments by cash, credit cards and checks from customers

  • Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy

  • Record receipts, delivery of change and other transactions throughout the shift

  • Schedule and service appointments

  • Direct customer calls to the desired or appropriate person/department.

  • Answer customer questions about the status of repairs, and hours of operation.


Education:



  • High school


Experience:



  • Microsoft Office: 1 year (Preferred)

  • Customer Service: 1 year (Preferred)


 




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