Service Receptionist

Tucson, AZ

Are you a customer service professional ready to grow your career? Precision Toyota of Tucson is seeking a Service Receptionist with customer service, receptionist, or call center experience to join our award-winning team.

This role offers hands-on training and real opportunity for advancement in the retail automotive industry.

What We Offer

• $17/hour starting pay plus performance bonuses


• 401(k) with company match


• Comprehensive medical insurance with FSA and Dependent Care FSA options


• Dental and vision insurance


• Short-term and long-term disability coverage


• Life insurance


• Access to financial advisor services


• On-site training and clear promotion pathways


• Family-owned dealership with 60+ years serving Tucson

What You'll Do

• Handle inbound and outbound calls to schedule service appointments


• Manage incoming leads via email, phone, and online chat


• Make proactive outbound calls to current and prospective customers


• Track customer communications using our CRM system


• Stay current on service offerings, pricing, and monthly specials


• Generate appointments through proactive outbound prospecting


• Respond professionally to email and phone inquiries daily


• Guide customers to product information and service resources

What You'll Need

• Strong verbal and written communication skills


• Comfort handling high-volume inbound and outbound calls


• Tech-savvy with CRM experience or ability to learn quickly


• Excellent time management and multitasking abilities


• Team player mindset


• Clean driving record and valid driver's license


• Ability to pass pre-employment background check and drug screening


• Spanish bilingual skills a plus

This position requires extended periods at a workstation and the ability to move throughout the facility to access files, equipment, and communicate with customers and team members.

About Precision Toyota of Tucson

Locally family-owned and operated since 1954, we've been serving Tucson for over 60 years. As a recipient of Toyota's President's Award and multiple other honors, we're proud to offer our team members stability, growth opportunities, and a winning work environment.

We are an equal opportunity employer committed to providing a safe, drug-free workplace. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.