Service Receptionist

Riverhead Hyundai is looking for a Service Receptionist

Description of the role:

The Service Receptionist will be responsible for providing exceptional customer service and administrative support to the Service Department. This role requires excellent communication skills and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome visitors in a professional and friendly manner


• Answer and direct phone calls to the appropriate department


• Manage the reception area, ensuring it is clean and organized


• Provide administrative support as needed, including data entry and filing


• Assist with scheduling and coordinating appointments


• Handle customer inquiries and complaints with professionalism and efficiency

Requirements:

• Prior experience as a receptionist or in a customer service role is preferred


• Excellent verbal and written communication skills


• Proficient in Microsoft Office Suite


• Organized and detail-oriented


• Ability to multitask and prioritize tasks


• Professional and friendly demeanor


• Competitive compensation of $16 - $18 per hour

Benefits Available:

• Medical, dental, vision


• 401K


• Life insurance


• Paid vacation


• Paid training


• Employee pricing on products/service


• Opportunities for advancement

• Answer dealership group phones


• Greet and receive prospects and customers


• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson


• Work cooperatively with the sales team


• Communicate with callers and visitors in a professional, friendly, and efficient manner


• Type memos, correspondence, reports, and other documents


• Assist in scheduling and confirming sales appointments

• Excellent communication skills


• Professional presentation


• Punctual nature and ability to handle schedule flexibility


• A clean driving record & valid driver’s license


• A professional appearance