Service Sales Advisor

Our Values:

  Faith: Our foundation is faith. In everything we do, we do the right thing.
  Service: Our standard is service. Our customers receive uncommon service in every experience.
  Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary:  Lead all efforts in quoting, creating, and managing estimates through the entire Service business process; take principal role in developing, coordinating, and supporting Service Department sales activities, systems, and related functions

Key Roles:

• Gross Profit


• Ultimate Customer Experience


• Quoting


• Service Sales


• Prospecting

Essential Duties:

• Deliver results for all departmental estimate creation, accuracy, sale, and follow through.


• Develop and maintain strong connections with both internal and external customers.


• Actively sell UKTS Service through customer visits.


• Act as Internal Consultant to the Service Shop.


• Ensure a healthy shop backlog (7-14 days).


• Maintain an average of 70% Gross Profit on all approved quotes.


• Utilize SDL and QDL as needed to manage workflow of service quotes and RO’s.


• Back up for Service Shop Foreman.


• Back up for Service Administrator.

Required Skills/Abilities:  

• Ability to multitask, delegate, and follow processes and procedures


• Always maintain a clean and organized work area 


• Be helpful and considerate to co-workers and customers 


• Maintain a professional appearance 


• Maintain verbal and written communications as required 


• Requires the ability to operate a cell phone and personal computer 

Education and Experience:  

• Education - High school diploma or GED; 1-3 years industry related experience/training preferred 

Physical Environments: 

• Noise levels are moderate to high at times. 


• The physical exertion is moderate. The employee must be able to occasionally lift and or move up to 35 pounds.


• The employee must be capable of walking shop floor and yard with team members to see trailer throughput issues and to identify trailer schedule issues.

Our Benefits:

• Competitive Salary


• Quarterly Profit Share


• Paid Time off and 9 Paid Holidays


• Medical, Dental & Vision Insurance


• Matching 401K (Retirement Planning)


• Prescription safety glasses & workboot program
  


• No weekends