Service Sales Engineer - Mid Atlantic

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission:

Maximize the sustainable growth of our VTS business across the Mid-Atlantic Territory, by promoting sales of service products to new and existing customers, in accordance with agreed business plans. Work location is remote, with a preference for the successful candidate to be based in Philadelphia\Baltimore\Northern Virginia.

Broad Activities:

Service Sales Engineer (SSE) position will be provided the tools and support necessary to be successful and grow within the organization. The SSE will gain a deep understanding of our After Market and Service Sales strategy, whilst having the opportunity to hone and develop key sales behaviors.

Key Responsibilities:

• Upsell and promote our proactive service products. Service Plans, pump exchanges, certified units and field services


• To strategically grow the business through the analysis and development of our pump install base.

• Plan and prioritize sales activities towards achieving agreed business targets, managing personal time and productivity.

• Creating service plans and quotations by using our internal quoting tool


• Capture and maintain sales data in our CRM platform, using it as your daily sales tool. This includes the planning of appointments, visit reports, leads, opportunities and quotations.


• Develop and maintain good customer relationships at all levels within the territory and to ensure an excellent standard of aftermarket service is provided.


• Identifying and managing distributors and manufacturing representative companies 


• Effectively collaborate with your service and divisional colleagues, managers and support services


• Attend sales meetings and ensure that all subsequent action required is undertaken.


• Undertake ad-hoc project work related to VTS, including new products and Marketing Campaigns


• Provide Customer information / feedback on a regular basis.


• Intensive travel


• Other duties as assigned.

Skills/Education:

• High School Diploma or GED Required. Bachelor’s degree in business administration, Communications, or related field preferred.

• A minimum of three (3) years direct sales experience, selling service and/or capital equipment


• Ability to exhibit a hunting mentality when sourcing for leads and pursuing goals.


• Passion for Service and customer satisfaction


• Strong computer skills required including Microsoft Word, Excel, PowerPoint, CRM and the ability to learn and utilize additional transaction & planning systems.


• Ability to drive customer success through the building of strong customer relationships and the delivery of customer centric solutions.


• Ability to improve business results by embracing change and creating innovative ways for Edwards Vacuum to be successful.


• Capability of focusing on team success, working collaboratively with others, while looking for better ways to deliver lasting results.


• Must be authorized to work in the US.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.