Service Sales Representative

MINIMUM QUALIFICATIONS:  

• Four-year college degree or equivalent industrial sales experience is . 

• 1 year cold call via phone and in person 

• 1 year customer facing sales role that includes negotiation, presentation, and conflict resolution 

PREFERRED QUALIFICATIONS:  

• 5+ years college degree or equivalent industrial sales experience is . 

• Knowledge in remote monitoring solutions and connectivity or similar 

• Knowledge of load banking, NFPA 110 requirements, and fuel polishing 

• Utilization of a CRM tool, pulling reports, and analyzing data 

Essential Duties and Responsibilities:

• Develop sales proposals of generator products for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives 

• Develop Aftermarket program proposals for the generator service department for customers and professionally present proposals to plant engineers, maintenance personnel, purchasing agents, and/or company executives 

• Research and evaluate customer application and necessary aftermarket parts to properly size and/or develop an aftermarket recommendation that meets the customer’s needs 

• Ensure the establishment of industry contacts and develop a list of potential customers 

• Follow up on sales leads and make cold calls 

• Maintain updated understanding of industry trends, technical developments, and government regulations that effect target markets 

• Proactively act to close sales and finalize contracts 

• Meet established sales quotas and revenue goals 

• Resolve customer’s problems with product and/or services 

• Follow up on product deliveries 

• Monitor and work within established expense allowance 

• Generate detailed scope of supply (PMU) and provide to Application Engineer or Service Manager for processing 

• Update and maintain Quote Logs 

• Maintain Sales Itinerary Report (Weekly) 

• Maintain Sales Calls Report (Monthly) 

• Other Duties as assigned and the following 

Knowledge, Skills and Abilities:

• Well-developed sales and presentation skills 

• Computer literacy is , including a working knowledge of applications such as Outlook, Word, PowerPoint, and Excel 

• Strong knowledge of Power Generation equipment 

• Basic mechanical and technical aptitude including geometric and other mathematical formulas 

• Excellent oral and written communication skills 

• Proven interpersonal skills with both internal and external customers 

• Basic marketing knowledge 

• Must be able to handle high pressure situations and adapt well to changes in the market 

LEVEL OF INDEPENDENCE: 

This position acts under the direction of the branch manager.      

Compensation:

Generac is committed to fair and equitable compensation practices. The annual salary for this role is $67,700 - $101,600. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.