R

Service Scheduler

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Number of Applicants

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Job Description - Service Scheduler



Ray Laethem is looking to hire a full time service scheduler. At Ray Laethem dealership we are committed to delivering top tier customer service and automotive expertise. We're currently seeking a friendly, organized, and detail oriented Service Scheduler to join our team and be the first point of contact for our valued customers. 


COMPANY OVERVIEW:



  • Automotive dealership presence in the Motor City for over 40 years and growing

  • Community Focused and committed to excellence


JOB RESPONSIBILITIES:



  • Greet customers in a professional and welcoming manner

  • Answer all incoming service related phone calls

  • Schedule service appointments efficiently and accurately

  • Cash out customers for both sales and service transactions

  • Reconcile the daily cash drawer

  • File and scan service documents promptly 


JOB QUALIFICATIONS:



  • Computer Literate to use basic software and scheduling tools

  • Valid Driver's License

  • Strong Communication and Customer Service Skills

  • Ability to multitask and stay organized in a fast paced environment

  • Previous experience in an automotive or customer facing roles is a plus

  • Familiarity with dealership management systems and DMS systems is a plus


JOB PERKS: 



  • Excellent Medical, Dental, Vision, and Disability Insurance

  • 401K 

  • Paid Holidays

  • PTO time that increases with years of service 

  • Room For Advancement Within Our Company


EXCELLENCE IS THE OBLIGATION OF ALL EMPLOYEES AT RAY LAETHEM. WE LIVE AND WORK EACH DAY BY OUR COMPANY'S CORE VALUES:



  • CUSTOMER SERVICE ABOVE ALL ELSE

  • PRIDE IN OUR TEAM

  • DRIVEN TO BE THE BEST


 




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