Service Specialist

Service Specialist
Meriden, CT and New London, CT
Full-time 35 hours per week
Salary $45,000 per year


GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:
The Service Specialist has two primary roles; one as Resource Specialist connecting with service providers and maintaining a list of all community resources from each town in the catchment area and the second as Intervention Specialist facilitating cognitive-behavioral and Life Skills groups to youth. The Service Specialist works closely with the Family Advocate in helping to identify what is available in the youth’s and family’s community in order to make a meaningful connection.

• Research and maintain a list of all community resources from each town within the catchment area (this includes grassroots agencies, prosocial connections, mental or medical health service, etc.)
• Responsible for establishing and maintaining relationships with community providers
• Maintains an organized log of time in the community and connections made
• Serves as a resource to Juvenile Probation Officers who may be seeking information about resources in a specific community
• Facilitates all cognitive-behavioral group interventions focused on addressing the risk relevant factors identified by the risk/needs assessment. Group such as:
  • Girls Circle
  • Seeking Safety Adolescent
  • Reasoning and Rehabilitation
  • EMPLOY
• Facilitates the Life Skills Group which provides skills in order to cope with the stresses and challenges of everyday life
• Assisting with coordinating scheduling for groups, summer programming development and coverage of programming
• Providing transportation for youth as needed using a company vehicle

• Summer hours
  • Monday-Friday 9:00am-5:00pm
• Fall, Winter and Spring hours:
  • Monday-Friday 10:00am-6:00pm
• Your work locations will be split between our Meriden and New London offices
  • New London: Tuesday and Thursday
  • Meriden: Monday and Wednesday
  • Rotating schedule for Fridays
• $45,000 salary at 35 hours of work per week
  • 1-hour lunch each day

• Associate's Degree in Criminal Justice, Community Organizing, Human Services, Sociology or related field   OR   a minimum of 3 years’ experience working with juvenile justice system and/or working with communities - Required
• Required to be fluent in Spanish and English to meet the needs of the Meriden and New London communities - Preferred
• Effective engagement skills
• Strong community connections and knowledge base
• Personal Effectiveness/Credibility
• Communication Proficiency
• Collaboration Skills

• Low-cost Medical Insurance Plan option
• Medical, Dental and Vision Insurance offered after 30 days of employment
• Company Paid Life and Long-Term Disability Insurance
• Generous Paid Vacation Package (unused time eligible for carry over)
• Generous Paid Sick Time (unused time eligible for carry over)
• Paid Holiday Time (separate from vacation time)
• Floating Holidays (separate from paid vacation time and paid holiday time)
• Annual monetary incentives
• Tuition Assistance
• 401(k) Retirement Savings Plan with Company Match
• Career Growth Opportunities
• Company Celebrations & Employee Recognition Program
• Employee discounts (cell phone, computer)
• Employee Assistance Program (EAP)
• Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid
• 10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance