Service Support Specialist

Salary :

$25 - 28 hourly

Company : A-tech Commercial Parts And Service

Job Type : Full Time

Windsor, Connecticut

Job Description - Service Support Specialist

Description

Windsor, CT

Service Administrator (Onsite – Windsor, CT)

We’re hiring a highly organized Service Administrator to support daily operations at our Windsor, CT branch. Full‑time, onsite, and built for long‑term growth.

What You’ll Do

Support operations and dispatch, including answering calls and creating work orders
Maintain accurate notes and handle general office/administrative tasks
Assist with estimates and service documentation
Serve as a professional point of contact for customers
Build strong relationships with customers and internal teams
Support the Branch Manager with operational improvements and new initiatives

What We’re Looking For

Experience in customer service, service coordination, or office administration
Strong attention to detail and ability to manage multiple priorities
Proficiency in Microsoft Excel, Word, and Outlook
Clear written and verbal communication skills
Self‑motivated, dependable, and comfortable in a fast‑paced environment
Team player who can also work independently
Must be 18+ with a successful background check and drug screen

Compensation & Benefits

Pay: $25–$28/hr, based on experience
Benefits: Medical, dental, vision, life, and disability insurance
Retirement: 401(k) with company match
Time Off: Paid vacation, sick time, and generous time‑away programs
Work Environment: Casual office culture, team events, employee recognition
Growth: Skill development and advancement opportunities
Perks:

Casual work environment
Employee assistance and recognition programs
Team‑building and employee events
Competitive compensation and growth opportunities
Town Shares program to share in long‑term company success

About A-Tech Service

A-Tech Commercial Parts & Service has been a recognized leader in the commercial food equipment repair business in CT and Western MA for over 30 years. Let us know if you want to be part of our team! To learn more, please visit us at:

https://www.atechcps.com/

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Service Support Specialist

Job Description - Service Support Specialist

Description

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