Service Team

Summary of Position

Performs a variety of duties including greeting/serving Guests, operating POS system for order taking, receiving payments & maintaining cash drawers, beverage preparation, stocking supplies, running orders, serving Guests in dining room and maintaining cleanliness/sanitation standards for FOH and restrooms.

Duties & Responsibilities

 Always adhere to Brand Standards for uniform appearance and personal grooming.

 Maintain a safe, clean, and organized work area.

 Be a team player—support and assist your fellow team members whenever possible.

 Maintain cleanliness/sanitation standards.

 Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.

 Properly operate POS system for taking all types of Guest orders.

 Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.

 Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.

 Interact with Guests in a friendly and efficient manner.

 Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean

 Maintains proper product temperatures per standards.

 Maintains portion-control for products per standards.

 Cleans equipment, as assigned, thoroughly and in a timely fashion.

 Keeps floor in work or service area clean and free of debris.

 Completes daily tasks timely and thoroughly in accordance with standards.