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Position Specifics:
Department:Â Service
Reports to:Â Â Â Service Manager or Service Location Manager
Supervises:Â Â None
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Purpose:
Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.
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Responsibilities:
o   Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
o   Participates in Service EDUCATE Training programs required for the development of skills and knowledgeÂ
o   Maintains current knowledge of John Deere and competitive products     Â
o   Maintains condition of vehicles, inventory, tools and equipment
o   Maintains a clean work area and performs work in a neat and orderly fashion
o   Follows all safety rules and regulations in performing work assignments
o   Completes all reports and forms required in conjunction with work assignments
o   Accounts for all time on a time card and for all material used in performing assigned dutiesÂ
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Experience, Education, Skills and Knowledge:
o   1+ years of experience performing service repairs
o   Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
o   Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
o   Ability to use Service Advisor and basic computer functions
o   Ability to operate vehicles and equipment used for diagnostic purposes
o   Proficient oral and written communication skills
o   Ability to lift at least 75 lbs. repeatedly
o   Basic Service Technician certification preferred
o   High School Diploma or equivalent experience required; Associates degree preferred
o   Valid drivers license is required
o   Fork lift license preferred
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