Service Tech - LP/Oil Burner Journeyman

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Eligible up to a $5000 Sign On Bonus!

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor. The Service Technician serves as a Dead River Company ambassador by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.


• Performs efficiency tests, tune-ups, and contract service inspections.


• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.


• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.


• Promotes Dead River company products and services. Advises customers on best options for specific needs.


• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.


• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.


• Participates in night and weekend on-call schedule as necessary.


• Reports all accidents, spills, and liability claims.


• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.


• Applicable propane CETP certification is required for propane technicians.


• All technicians must be able to pass a pre-employment physical.


• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.