Job Description - Service Tech Park Lead and Maintenance Tech
Description
Service Technician – Join Our Growing Team!
Overview
Imagine wrapping up a fulfilling day’s work and driving home in a company vehicle—while enjoying the potential for a 4-day workweek! At Cook Properties, we prioritize work-life balance and take pride in rewarding our team members. Join us and become part of the Cook Community!
We are seeking a Service Technician to support our expanding portfolio. Cook Properties is New York State’s largest owner and operator of manufactured housing communities, managing 100+ communities with over 7,000 home sites, along with 200,000+ square feet of commercial, retail, and office space, and 2,000 self-storage units.
What You’ll Do
As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include:
Perform routine and preventative maintenance and repair tasks across multiple properties
Completing work orders efficiently while following maintenance procedures
Keeping grounds clean, including trash removal and dumpster preparation
Tracking and managing material and supply inventory
Overseeing work performed by outside contractors as needed
Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.)
Addressing plumbing and electrical issues, both in mobile homes and underground systems
Upholding customer service standards and ensuring a high-quality living environment
Conducting regular property walk-throughs to maintain community standards
Delivering notices and lease violations as needed
Staying up to date on industry best practices through training and technical reading
Adhering to job-related safety regulations and company policies
Seasonal work, including snow plowing in winter and lawn care in summer
Performing additional duties as assigned
The duties listed above represent key responsibilities but are subject to change as business needs evolve.
Requirements
What We’re Looking For We’re seeking candidates who are:
Comfortable working outdoors 80–90% of the time, year-round
Willing to travel between multiple communities
Knowledge and experience with well pumps and jetting sewer lines
Ability to work independently and manage time effectively.
Excellent communication and customer service skills.
Proficient with tablets and mobile devices for paperwork and communication
Experienced (2+ years) in grounds maintenance, construction, or related fields
Interested in a career within property management
Hold a valid driver’s license with an acceptable driving record
Strong in organization, time management, and communication skills
Preferred: High School Diploma What We Offer
Competitive Medical, Dental & Vision Insurance
401(k) Match
Paid Time Off (PTO)
Flexible Scheduling
Employee Assistance Program (EAP)
Life Insurance
We are an equal opportunity employer and welcome applicants from all backgrounds. If you're looking for a hands-on role with a company that values its team, we’d love to hear from you!
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