Service Technician

Description

JOB DESCRIPTION:

We are seeking an EXPERIENCED Marine Technician with a history in repairing boats and watercraft, who maintains a strong desire to grow their career and continue to expand their knowledge of the marine industry. The ideal candidate is organized, attentive to customer concerns, and devoted to fixing it correctly the first time.

About TEI / Best in Boating…

TEI / Best in Boating has been delivering fun since 1981. Since our business was founded, our singular commitment has been to sell fun and exceed our customer’s expectations. As one of the country’s premier marina & hospitality companies, we pride ourselves on creating and delivering joyful, memorable experiences. Best in Boating has grown into a vertically integrated enterprise encompassing eight divisions: Marinas, Boat Sales, Boat Service, Marine Retail, Boat Rentals, Hospitality, Food and Beverage, and Real Estate with locations in Georgia, Florida, and Indiana.

For more information on TEI / Best in Boating – https://www.bestinboating.com

The Role

 The Marine Technician’s objective is to fix it right the first time by properly identifying problems, determining the cause(s) and providing resolution in a timely and cost-effective manner. In this role, the employee is comfortable working with all types of watercraft, including but not limited to – bowriders, pontoons, deck boats, cruisers, and houseboats.

Main Duties…

• Provide superior customer service by reading and understanding work orders to perform required repairs
• Perform mechanical repair work on personal watercraft and other marine vehicles including disassembly, inspection, overhaul and replacement of components
• Install and repair accessories such as radios, depth finders, electronics, or any other boat components
• Demonstrate get it right the first time attitude to perform repairs in a timely fashion and provide superior customer satisfaction
• Examine the unit—including trailer if applicable—to identify and advise on additional services and/or maintenance issues, and notify the Service Manager to communicate requirements to the customer
• Maintain accurate work order records and documentation for recording time and billing customers.
• Operate a tractor, forklift and/or hoist to safely position units as required
• Maintain a safe work environment, including keeping the shop area clean and tools organized.
• Communicate with other employees, insurance adjusters, warranty advisers, claim representatives, etc. as needed
• Productively work with the Service Manager to ensure all scheduled jobs are completed on time while maintaining productivity standards and customer satisfaction goals

Benefits…

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation & Sick Days

Compensation…

Budgeted range of $35 – $50/hr. This is a flat rate position, and compensation is based on an hourly bill rate based on experience and certification. Entry level, experienced, and/or certified marine technicians or automobile technicians are encouraged to apply today!

Requirements

Qualifications…

• REQUIRED- Minimum 5+ years of working in a marine repair environment
• Own the tools necessary to complete most routine jobs
• Strong organizational & creative problem-solving skills
• Ability to operate a computer for purposes of engine diagnostics
• Willingness to perform other duties as required that are necessary to support the business