Service Technician

Description

Description

Summary: 

Assist production and sales staff by performing repairs on products. Promote SCHUNK  professionally on the job and in the industry. 

Essential Duties and Responsibilities:

• Repair all SCHUNK products including but not limited to robotic grippers, mechanical tool accessories including power chucks, tool holders, and fixturing
• Assemble product fixtures 
• Inspect, test, trouble shoot and diagnose products or mechanical systems
• Apply practical knowledge to repair and refurbish damaged and worn products
• Read blue prints to diagnose and make repairs including but not limited to exploded views, follow prints to assembly, and read tolerances
• May install and repair products at customer facilities when requested
• Function as a production department partner and team member
• Maintain clean and orderly work station through SCHUNK 5S program
• Follow all SCHUNK production safety rules and policies
• Participate in the SCHUNK Quality Improvement Program
• Perform other duties or projects when requested by SCHUNK management

Supervisory Responsibilities: 

• None

Requirements

Requirements

Qualifications:

• Use initiative to provide repair service assistance to all departments
• CNC machining knowledge and understanding a plus
• Must be self-motivated and work with minimum supervision

Education and/or Experience:

• A.S. degree in Industrial Systems Technology, Machine Technology or related field or a combination of  education, training and experience

Language Skills:

• Ability to read and understand manuals, diagrams, schematics, tables and charts
• Must have good verbal communication skills
• Ability to communicate effectively on the phone with customers and employees
• Ability to read and follow manufacturing order instructions
• Ability to write simple reports and correspondence

Mathematical Skills:

• Ability to add, subtract, divide and multiply
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages 

Reasoning Ability:

• Ability to diagnose and troubleshoot products or mechanical systems
• Ability to carry out instructions furnished in written, oral, or diagram form

Computer Skills: 

• Ability to use PC applications including basic spread sheets, word processing,  Internet and Email
• Ability to use or learn to use in-house sales/order applications as they relate to repairs and service

Certificates, Licenses, Registrations: 

• Valid Driver’s License