Service Technician

Description

Service Technician

The Service Technician is a champion of top-notch customer service for our residents, future residents, and tenants, as well as the front line in customer care by exceeding expectations in a positive and professional manner.

Gillespie Group requires a background and drug screen as a condition of employment and passing of required physical testing. A valid driving license, vehicle, and current automobile insurance are required.  The position requires individuals to furnish their own vehicle to fulfill all the job’s functions.

CORE VALUES:

· Positive Team Player

· Creative Solution Oriented

· Industrious

· Knowledgeable

· Trustworthy

Requirements

RESPONSIBILITIES & PROJECTS

• Conduct apartment turnover duties including cleaning, repairs, and painting.
• Complete all work orders in a timely manner, maintain accurate records, preventative maintenance, and site and grounds      inspections
• Perform various duties such as building repairs and snow removal/shoveling to provide residents with a clean and well-maintained living environment
• Maintain property grounds through daily inspection, clean-up, and preventative care
• Maintain and care of equipment as necessary for its continuous operation
• Maintain inventory of equipment, tools, and supplies
• Complete emergency repairs as required
• Maintain an organized, clean, and safe work environment
• Comply with site safety and hazardous communication standards
• Deliver resident correspondences as requested
• Perform any additional tasks as requested
• Perform on-call responsibilities as part of an on-call scheduled rotation
• Abide by all local, state, and federal Fair Housing guidelines.

QUALIFICATIONS 

• High school diploma, general education degree, or related Vocational Training and/or equivalent work experience
• Basic knowledge of apartment building systems and maintenance preferred
• Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner.
• General basic knowledge of plumbing, appliances, mechanical, electrical, drywall repair, HVAC systems, and carpentry experience is preferred.
• Ability to display effective communication, customer service, and organizational skills

Minimum Physical Expectations:

• Physical activity that requires the ability to exert 25 to 50 lbs of force frequently, and/or 10 to 20 lbs consistently
• Physical activity that on occasion requires lifting or moving 100 lbs or more
• Physical activity that requires the ability to frequently operate standard tools
• Physical activity that sometimes requires travel by car
• Physical activity that requires the ability to frequently stand, walk, sit, use hands and fingers, handle or feel, reach with hands and arms
• Physical activity that requires the ability to climb stairs, balance, stoop, kneel, crouch or crawl
• Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business over the telephone or face-to-face (in English) for periods.
• Minimum Environmental Expectations:
• This position will require working indoors as well as outdoors
• This is an in person role and will report to the property for work
• This position could face very stressful situations from time to time