Service Technician

With deep roots in the Raleigh-Durham area, our team has proudly served the community for decades. As a trusted partner in the residential home building industry, we are known for our unwavering commitment to craftsmanship, reliability, and enduring partnerships.

Specializing in single-family HVAC and electrical installations, we’ve built a strong reputation for delivering consistent quality and developing long-term relationships with clients, builders, and general contractors alike.

We are actively seeking qualified candidates for the Service Technician position to join our award-winning team.

Great Reasons to Join:

• 10x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
• $15k Company Paid Life Insurance 
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule: Monday -Friday 7:00am - 4:00pm.  MUST be willing to be flexible as jobs may change.

Position Summary of the Service Technician:

The Service Technician installs, maintains, and troubleshoots specific systems ensuring compliance with safety and code standards. They work with blueprints, diagnose issues, and collaborate with team members and clients to deliver high-quality, efficient service. 

Position Responsibilities of the Service Technician:

• Read and interpret blueprints, drawings, and specifications to determine the scope of work, locations, quantities, and sizes of materials required.
• Follow blueprints/drawing plan specifications to ensure proper installation and operation of material, equipment, and systems.
• Adhere to all company, local, and national safety policies, codes, and regulations, including lock-out/tag-out procedures and OSHA standards.
• Adhere to national, state, and local codes (e.g., NEC, plumbing, HVAC) for all worksite activities.
• Assist in troubleshooting, installation, and repair tasks across trade specific systems.
• Submit accurate requests for materials, supplies, and equipment needed for tasks and projects.
• Maintain accurate records and documentation of work completed, including as-builts and change orders.
• Communicate effectively with customers and clients, addressing concerns or providing updates on system performance and repairs.
• Provide guidance and training to junior technicians or co-workers on proper installation techniques, safety practices, and system troubleshooting.
• Perform routine inspections and maintenance tasks to ensure systems are functioning properly.
• Ductwork modifications and general repairs or relocation of supplies and returns.
• Perform system startups, diagnostics, and performance tests (e.g., velocity, volume, temperature, pressure) to ensure optimal HVAC performance.
• Conduct leak testing and repair copper gas lines, CSST/Ward Flex, and refrigerant lines.
• Install B-vent and PVC vent piping, ensuring proper sealing and safety standards.
• Perform roof and exterior wall work, including venting furnaces and ensuring proper sealing after repairs.
• Additional duties as assigned. 

Qualifications of the Service Technician:

• Required: 2-5 years technician experience. 
• Required: Valid driver's license. 
• Preferred: New construction experience. 
• Preferred: Relevant professional certifications or licenses.  

Physical Demands:

• Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting, and lifting.
• Must be able to pick up, lift, carry and move up to 50 lbs.
• Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Benefits and Compensation

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.