Service Technician

Purpose:

Repair cars and light trucks, work in a friendly family atmosphere, enjoy the latest in state of the art equipment, during the summer heat work in an air conditioned facility. we utilize CDK scheduler and inspection forms and True video for all customers every time and our service advisors are top notch and keep the shop full of work. Our customer base is large and loyal because we treat them the right way, that stats with making sure we treat the people that service our customers the best that we possibly can. Come be a part of the Mangino Family you will soon realize it was the best career decision you ever made.....

Salary Range:

$20-$35/hr based on training and experience

Education:

• High School Diploma or equivalent (GED)


• ASE Certification


• A or B Level qualifications including Diagnostic, Electrical, and Engine Repair


• 2+ years of Service Technician experience


• Valid driver's license

Knowledge:

Mechanical - Knowledge of machines, tools, automobiles and related systems, including their designs, uses, repair, and maintenance.

Customer Service - Knowledge of principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Job Tasks

• Examine vehicles to determine extent of damage or malfunctions.


• Test drive vehicles, and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.


• Mandatory GM training to stay up to date on all the latest makes and model repairs


• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.


• Test and adjust repaired systems to meet manufacturers' performance specifications.


• Communicate with the Service Advisor to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.


• Perform routine and scheduled maintenance services.


• Repair and service air conditioning, heating, engine-cooling, and electrical systems.


• Repair or replace parts such as pistons, rods, gears, valves, and bearings.


• Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages.


• Repair or replace shock absorbers.


• Replace and adjust headlights.


• Maintain cleanliness of work area.


• Maintain equipment service and repair records.


• All other work related duties as assigned.

Skills:

Basic Skills

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Ability to learn new technology, repair, and service procedures/specifications.


• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 


• Mathematics - Using mathematics to solve problems.


• Speaking - Talking to others to convey information effectively.

Social Skills

• Service Orientation - Actively looking for ways to help people, enjoy working in a dynamic environment.


• Collaboration - Ability to work successfully as part of a team while maintaining a positive and friendly attitude.

Technical Skills

• Automobile Maintenance - Performing routine and complex maintenance or repairs on various types of automobiles and determining when and what kind of maintenance is needed.


• Equipment Selection - Determining the kind of tools and equipment needed to do a job.


• Installation - Installing equipment, machines, wiring, or programs to meet specifications.


• Operation Monitoring - Watching gauges, dials, or other indicators to make sure a mechanism is working properly.


• Quality Control Analysis - Conducting tests and inspections of repairs to evaluate quality or performance.


• Troubleshooting - Determining causes of operating errors and deciding what to do about it.