Service Technician

Service Technician – Waterloo, IA

A long-standing, family-owned Iowa equipment provider is seeking experienced Service Technicians to join the team at its Waterloo location. This organization has been operating since 1968 and has grown to multiple locations across the state. The equipment line ranges from small generators and concrete saws to skid loaders, forklifts, concrete pumps, and crane trucks.
This position will focus primarily on small-engine equipment such as generators, concrete saws, power buggies, water pumps, plate compactors, light towers, mixers, and similar machinery.

Key Responsibilities

Perform assigned maintenance and repair tasks with minimal supervision and within established timeframes.

Follow all safety procedures and promote a safe work environment for fellow employees.

Troubleshoot mechanical, electrical, and hydraulic issues using diagnostic tools, test equipment, service manuals, and bulletins.

Reference service manuals, parts catalogs, and technical resources to complete repairs accurately.

Continuously improve technical knowledge and skills related to construction equipment maintenance.

Maintain accurate and up-to-date personal and company documentation (e.g., CDL physical card, logs, timesheets).

Plan and execute work efficiently and with attention to detail.

Assist in checking or reviewing the work of junior or lower-level mechanics when needed.

Supply and maintain the personal hand tools necessary to perform job duties.

Qualifications

Minimum 5 years of experience in construction equipment or small-engine mechanical repair.

Demonstrated proficiency in diagnosing and repairing construction-related equipment.

Ability to review and verify the work of others.

Ability to lift up to 100 lbs.

Willingness to work extended hours; shop hours are 7am–5pm Monday–Friday and 8am–noon on Saturdays.

Ability to work effectively as part of a team.

Must Have 

Minimum 5 years of construction equipment or small-engine mechanical experience

Strong proficiency in troubleshooting and repairing small-engine equipment

Ability to diagnose mechanical, electrical, and hydraulic issues

Ability to lift up to 100 lbs

Ability to work extended hours (Mon–Fri 7am–5pm; Sat 8am–noon)

Ability to work independently with minimal supervision

Must provide own hand tools needed for daily tasks

Strong safety mindset and ability to follow safety procedures

Nice to Have 

Experience working in a construction equipment dealership or rental environment

CDL or ability to obtain one

Experience mentoring or reviewing the work of junior mechanics

Familiarity with service manuals, parts catalogs, and diagnostic testing tools

Experience with a variety of small-engine brands (Honda, Wacker, Multiquip, etc.)

Strong paperwork accuracy (logs, timesheets, service documentation)

Additional Information

Position is based in Waterloo, IA

Focus is on small-engine equipment (generators, concrete saws, pumps, buggies, plate compactors, etc.)

Full-time role with overtime opportunities

Weekend rotation may be required (Saturday mornings)

Benefits include medical, dental, vision, life, LTD, uniforms, paid time off, holidays, FSA, and 401(k)

Family-owned company with long-term stability and multiple Iowa locations

Benefits

Health, Life, Dental, Vision, and LTD Insurance

Uniforms provided

Paid vacation and sick time

Paid holidays

Flexible spending program

401(k) retirement plan