Service Technician

Pay: $30.00-$31.00 per hour

Who We Are & Why You'll Love Working with Us

Acusensus is an Australian technology company using AI-driven imaging to enhance road safety and reduce distracted driving accidents globally. We are a purpose-driven team valuing impact, collaboration, integrity, care, and delivery, committed to saving lives and making communities safer.

At Acusensus, we’re driven by a powerful mission — to make a genuine difference in road safety through cutting-edge detection and enforcement technology. Our systems are already saving lives around the world, and as we rapidly expand across the U.S., we’re seeking a Service Technician to help us deploy and maintain Acusensus’s world-leading technology.

The Opportunity: A Role Where You Can Make Your Mark

This is more than a technical job; it's a direct contribution to public safety. As a Service Technician, you are on the front lines, deploying and maintaining Acusensus’s world-leading technology. Your expertise ensures our systems for detecting distracted driving are operational, making a measurable, positive impact on communities by saving lives and avoiding injuries every day.

This role is based in Connecticut and reports to the Operations Manager with functional or dotted line relationship to the Senior Service Technician.

Who You Are

You’re a highly skilled, reliable, and versatile Service Technician who is passionate about problem-solving. You possess strong technical diagnostic and IT/networking skills, and remote roadside fieldwork experience. Critically, you are a professional, patient, and collaborative team player with a disciplined approach to documentation and a commitment to our life-saving mission.

What You'll Do

You’ll play a vital role in ensuring the successful, on-schedule deployment and continuous, high-performance operation of Acusensus’ solutions through expert maintenance, and repairs to our hardware and fleet.

Your day-to-day activities will involve:

• Deployment of Acusensus’ solutions to the client’s schedule
• Maintaining the performance of the delivery of services to meet and exceed our customer’s needs!
• Perform scheduled and unscheduled maintenance and repair activities to our hardware and fleet
• New site surveys to assess the suitability of locations for the deployment of the solution

What You’ll Bring

• 5+ Years Experience: Demonstrated experience in technical fault finding, repair, and diagnostics.
• Core Technical Skills: Strong knowledge of electronics, technical diagrams, and computer/IT systems.
• Advanced IT/Networking: Proficiency in UNIX, Command Line/PowerShell, and networking infrastructure (routers, firewalls, VPN).
• Software & Process: Familiarity with scripting (Python, Bash), virtualization, database management (SQL), and cybersecurity best practices.

Candidates must have full work authorization in the US.

Your Working Environment

This is a full-time, field based role. At Acusensus, we trust our team to work in ways that maximize productivity, collaboration, and well-being, while staying connected to our mission of making roads safer.

Why Join Us:

• Play a foundational role in supporting our operations in the U.S.
• Contribute to a life-saving mission with real community impact.
• Work with a global, supportive team that values innovation and integrity.
• Competitive salary + 401(k).

How to Apply

If you are ready to apply your skills to a purpose-driven company and build a safer world, we’d love to hear from you. To apply, visit www.acusensus.com.au/careers or submit your application directly through this advertisement. If you have any questions or would like to discuss the role in greater detail, please email [email protected].

Acusensus is building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to drive positive change. We’re committed to fostering an environment where creativity and authenticity are celebrated. No matter your background, if you’re passionate about making a difference, we encourage you to apply.

Acusensus is proud to be an Affirmative Action/Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Job Type: Full-time

Experience: technical fault finding, diagnosis, repair of electronics: 5 years (Required)

License/Certification: Driver's License (Required)

Work Location: In person

• Competitive salary + 401(k).