Service Technician

The key duties for which the employee is accountable are as follows: 

• Performs component level diagnosis and calibration of high technology instruments.


• Able to update electronic and software for all Reichert products upon training.


• Work closely with engineering team concerning root cause analysis on warranty / field returns. 


• Provides estimates for repairs for billable service.


• Occasional field service calls within country.


• Technical telephone support


• Performs technical trouble shooting and repairs on all Reichert made and purchased products upon training.


• May train other Service Technicians.


• Ensure that all equipment and tools are clean, organized and in good working condition to maximize efficiency.


• Keep work area organized and clean in accordance with 5S initiatives.


• Performs rework of product when instructed. 

Position Requirements: 

The education, experience, skills and training required of the employee for this position are as follows: 

• 2 year Associate Degree required and/or minimum two years electronic instrumentation repair experience.


• Good communication skills


• Interaction with all related personal within company to perform all functions required


• Ability to interface with customers 


• Basic computer skills to navigate and enter information into predetermined fields of controlled software accurately and timely as instructed.