Service Technician

Company Overview: 

For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and  Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer  satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and  vision insurance, as well as company-paid life insurance and disability plans. At Pinnacle, we are committed to  delivering quality, reliability, and innovation in everything we do. 

Job Summary: 

The Service Technician is responsible for inspecting, diagnosing, repairing, and maintaining semi-trailers and related equipment to ensure safe, reliable operation. This role supports customers and internal teams by  delivering timely, high-quality mechanical, electrical, and structural repairs, while maintaining accurate service  documentation and upholding company standards for safety and workmanship

*Safety bonuses are available immediately.

*Productivity and efficiency bonuses begin after 90 days.

Job Duties/Responsibilities: 

• Inspect and diagnose trailer systems to identify mechanical, structural, suspension, brake, and electrical repair needs.
• Perform service, repair, and replacement of trailer brake and suspension systems, ensuring safe and reliable operation.
• Troubleshoot and repair 12VDC electrical systems, including lighting and wiring components. 
• Execute MIG welding and metal fabrication repairs to trailer frames and structural components as required. 
• Complete routine preventative maintenance and install trailer components or accessories as needed. 
• Accurately document work performed by completing service records, repair orders, and parts usage within company systems. Maintain a safe, clean, and organized work environment and operate shop tools and equipment in accordance with safety standards. 
• Perform all other duties as assigned. 

Qualifications 

Education & Experience: 

• High school diploma or equivalent required.
• Demonstrated experience as a mechanical or service technician, preferably within the trailer, heavy equipment, or automotive industries. 

Skills & Competencies: 

• Strong mechanical aptitude, with the ability to diagnose and repair issues across a range of trailer types and configurations. 
• Understanding of hydraulic systems, commonly used in dump trailers, tilt decks, and utility equipment. 
• Ability to read and interpret technical diagrams, service manuals, and parts schematics. 
• Detail-oriented and committed to quality workmanship. Ability to work both independently and collaboratively. 
• Strong time management and organizational skills. 
• Commitment to workplace safety. 
• Basic computer literacy. 

Physical Requirements & Work Environment:

• Ability to lift, carry, push, and pull up to 50 pounds unassisted on a regular basis. 
• Ability to work indoors and outdoors in varying weather conditions. 
• Ability to stand, bend, kneel, and work in physically demanding positions for extended periods