Service Technician

Job Summary
We are on the lookout for a skilled HVAC Service Technician to join our team. Is that you?

The ideal candidate will have a strong mechanical knowledge and experience in HVAC systems. Most importantly, however, the ideal candidate is willing to learn, grow, and adapt to the industry and our company culture. We can train on all the other things!

This role involves maintaining and repairing heating, ventilation, and air conditioning systems in residential and commercial properties. The HVAC Service Technician will work closely with clients to ensure their comfort and satisfaction while adhering to safety standards.

There are so many reasons to consider our team for your Heating & Cooling career. We have been in business and growing for over 25 years! Home Comfort is always looking for qualified, hard-working, and friendly techs. We service an approximate 10 mile service radius from our shop, conveniently located in Des Plaines, right near O'Hare airport. We cover the Northshore, Northwest suburbs, and North side of Chicago, among other individual communities nearby.

Are YOU Home Comfort material?

Are you looking for a company that really collaborates with their employees?

Who is known by the community to be Respectful, Adaptable, Sincere, Accountable...and Growing?

Then you found your spot with Home Comfort!

Duties

• Repair HVAC systems according to specifications.
• Read HVAC wiring diagrams, and interact with manufacturer tech-support.
• Perform routine and seasonal maintenance on HVAC systems to ensure proper operation.
• Troubleshoot and repair HVAC equipment as needed. Charge accordingly.
• Utilize tools such as ohmmeters and other diagnostic equipment to assess system performance.
• Maintain accurate records of work performed and materials used.
• Follow all procedures using our best-in-class Field Service Management software.
• Provide excellent customer service by communicating effectively with clients regarding their HVAC needs.
• Present options and upselling and Safety, Performance, and Comfort improvements.
• Convert new customers to Memberships.
• Communicate next-steps clearly to customers and office support staff for Follow-Ups.
• Convert Opportunities and meet KPIs for industry.
• Drive company van to job sites while ensuring safe transportation of tools and equipment.
• Deliver a consistent 5 star experience!

Qualifications

• Proven experience as an HVAC Service or similar role in the field service industry. Minimum 3 years.
• Strong mechanical knowledge with the ability to troubleshoot various HVAC systems.
• Ability to read blueprints, schematics, and technical manuals.
• Valid driver's license with a clean driving record; van driving experience preferred. Great driving record is required!
• Excellent problem-solving skills and attention to detail.
• Ability to work independently as well as part of a team.
• Commitment and adherence to safety practices in all aspects of work.
• EPA Certification.

Heartland Home Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Home Comfort Holdings, Inc. DBA Home Comfort Services, Inc. is a part of Heartland Home Services.

If you are passionate about providing high-quality HVAC services and have the necessary skills, we encourage you to apply for this exciting opportunity. There is tons of growth opportunity to be found in our happy Home Comfort Family!