Service Technician Apprentice

The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military.

Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 75 years!

Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton.

HEART:

Honesty and Integrity

Effective and Results Oriented

Always customer focused

Respectful and considerate

Team Player 

Benefits: At Fulton we value our employees and therefore offer competitive compensation, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus.

Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.  

OVERALL RESPONSIBILITY:

Under supervision of a Senior Service Technician, the Service Technician Apprentice is responsible to provide excellent field support for maintaining Fulton equipment and systems until fully trained. This position is also responsible to provide support at the factory. The Service Technician Apprentice is responsible to obtain the appropriate training to provide field support. The Service Technician Apprentice is responsible to provide all support and services in a manner that is consistent with the company values and operating philosophy. 

ACCOUNTABILITIES:

1) Service work- Perform technical service work in the field in a safe, efficient, capable manner that meets or exceeds customer expectations.

2) Training – Obtain the needed training and knowledge base to maintain the ability to conduct service field work on assigned equipment and controls.

3)  Preparedness – Perform the necessary work to properly prepare for field jobs including review of NB files, previous service reports, site readiness and more.

4) Documentation – Complete all required documentation and communication associated with the service work and continuous improve quality efforts.

5) Off Road – Efficiently perform value added functions when not traveling in the areas of manufacturing, quality and continuous improvements efforts.

QUALIFICATIONS (Education, Certifications and Required Experience):

1) High School Diploma or GED

2) Prior boiler or thermal experience preferred

3) Demonstrated mechanical and/or electrical knowledge

4) Willingness to travel for extended periods of time

DEMONSTRATED CRITICAL COMPETENCIES:

1) Communication – Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others. Ability to express oneself clearly in business writing.

2) Analytical Thinking – The ability to tackle a problem by using logical, systematic, sequential approach.

3) Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

4) Personal Credibility – Demonstrated concern that one be perceived as responsible, reliable and trustworthy.

PHYSICAL REQUIREMENTS:

• Heavy Work – Must be able to exert up to 100 pounds occasionally and 50 pounds frequently. Frequent standing and walking.
• Bending/Stooping – Bending body downward and forward by bending spine at the waist. Full motion of the body, lower extremities and back muscles.
• Ability to run a sand rammer for extended periods of time.
• Respirator - Must be able to use a respirator and may be exposed to dust and fumes.
• Travel – Work requires travel by car or airplane and includes extended periods of sitting.  National travel will be required.