Service Technician I

Service Technician I 

Job Summary: 

The Service Technician I will work closely with the Director of Field Operations, Commissioning & Warranty Manager, and other Service Technicians to ensure that the customer’s needs are satisfied appropriately and timely. The successful candidate must be willing to travel up to 90% of a given calendar year. As a Service Technician I, you must be willing and able to learn the intricacies of Array’s tracker portfolio, work in a team environment, and aid in retrofits, commissioning, and repowering efforts.  

Key Job Responsibilities:

Support field efforts on the following, but not limited to:  

• Retrofits 

• Repowering 

• Commissioning  

• Service Repairs 

• Ensure tools and equipment needed during a variety of field-related efforts are operating properly 

• Managing Concur’s expense reporting system  

• Submit Field Service Reports on daily activities  

• Perform other duties as assigned 

Qualifications:

• Willingness for extensive, frequent travel – up to 90% 

• Must have a valid Driver’s License  

• Experience using basic hand tools  

• Basic math skills 

• Entry-level knowledge of mechanical systems 

• Entry-level knowledge of electrical systems 

• Strong leadership skills 

• Strong communication skills 

• Strong problem-solving skills 

• Strong customer-facing presence  

• Dexterity required to perform manual labor in extreme temperatures 

Preferred qualifications: 

• Utility-scale solar experience  

• Utility-scale construction knowledge  

• Entry-level Microsoft Office Suite experience  

• Entry-level Salesforce experience  

• Experience with Mechanical and Electrical tools 

• OSHA 10 or Higher – Preferred  

• NFPA 70E – Preferred  

Physical Demands:

•   Lifting requirements: 50lbs   

• Standing hours: 75% 

• Computer hours: 25%