Service Technician - Pulp & Paper (Louisiana)

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

A service technician will be a part of a team that will focus on maintaining an assigned account, or group of accounts. This position focuses on ensuring our chemical feed equipment is properly working and our products are transferred in a safe manner. Safety and communication are the highest priorities in this job. It’s important to discuss all daily or weekly tasks with your engineer/sales team.

• The primary resource who performs routine testing and monitoring at the customer site including data entry and contributes to service report preparation.

• Interfaces with the customer to understand any issues with chemicals or equipment.

• Manages product inventory at the customer including deliveries to process units and offloading to customer tanks. Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring. Delivers chemical and compiles trial data at the customer site.

• Alerts the site manager or support engineer of any problems or opportunities with the customer and begins to troubleshoot issues.

• Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts.

• Specs out, sets up, maintains and troubleshoots monitoring and feed equipment.

• Works with the site team and customers to ensure optimal program performance.

Qualifications:

• High School Diploma or GED

• Position requires flexibility in schedule including after hours calls from the customer that require after hours service visits. Position is primarily M-F day shift, but also includes weekend OT hours that is rotated between the technicians.

• Minimum 3 years experience working on mechanical and electrical systems preferably in an industrial environment. Chemical handling experience desired, but not required.

• Must live within 1 hour of the customer

Perks!

• Health + wellness benefit plans

• Continuous professional development with many opportunities for growth!

• Recharge with 15 days of paid time off and 3 floating holidays

• Competitive Hourly Pay and Corporate Incentive Plan

• 401(k) with Match!

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We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]