Service Technician-Foodservice

Burkett Restaurant Equipment & Supplies is a leader in the distribution of new and used restaurant equipment. If you’re looking for a positive and energetic company where your ideas are valued, Burkett is the company for you!

We are seeking to hire a full-time Service Technician to join our Service Team.

Are you a skilled problem-solver who takes pride in quality workmanship and keeping kitchens running at their best? We’re looking for a dependable, detail-oriented Service Technician to join our team. In this hands-on role, you’ll diagnose, repair, and maintain commercial kitchen and refrigeration equipment both in the field and in-house—while helping refurbish equipment for resale. If you have strong HVAC-R experience, enjoy working independently and as part of a team, and are committed to delivering exceptional service to customers, we’d love to hear from you!

To learn more about careers at Burkett please visit: https://www.burkett.com/careers

Job Title: Service Technician

Primary Objective: To provide quality work in the field diagnosing and repairing commercial kitchen equipment to our current and new customers along with producing used equipment to sell in our showroom.

Primary Functions: Diagnosing, repairing and performing preventive maintenance on kitchen equipment in the field at customer locations and in house.  Refurbishing used and trade in equipment for purchase.

Reports To: Service Manager

Scheduled Hours: 40 hours per week / Mon-Fri / 8:00am-4:30pm

FLSA Status: Hourly

Key Areas of Responsibility

• Electronically, mechanically and cosmetically diagnose and repair all commercial refrigeration equipment according to service targets in house and in the field
• Research and request necessary parts according to manufacturer specs or as required by basic mechanical guidelines
• Test all equipment in a timely, efficient manner and communicate any equipment that presents risk to internal or customer facing quality targets
• Complete product diagnosis in the field and repair
• Inform the Service Manager or Coordinator when an item is complete or needs parts for repair.
• Research of factory specs of an item to learn the full function of the product to ensure proper service is completed; also request any necessary troubleshooting assistance
• Complete any ongoing training to maintain OSHA compliance and HVAC-R certification
• Participate in regular service employee meetings to communicate assignments and capture risks
• Contributes to development of processes and work instructions for daily activities
• Comply with all company policies, programs, rules, regulations and safety rules
• Communicates resource constraints to Coordinator when labor or equipment capacity does not align to the schedule
• Commute to customers locations to repair, diagnose, and perform preventative maintenance in accordance with Burkett’s and manufacture specs.
• Operate a company vehicle safely and follow all laws and company policies in the vehicle and on customers’ property.
• Work with Service Coordinator to order needed and correct parts for repair work.
• Upsell preventive maintenance plans to promote longevity of the customer’s kitchen equipment.
• Continuing education and training to learn current and new knowledge in the industry.
• Other duties as assigned related to continuous improvement of service processes

• HVAC-R certification
• EPA certification
• Excellent electrical and mechanical troubleshooting abilities for refrigeration equipment and cooking equipment. 
• Ability to function as part of the team and assist other technicians when necessary
• Self-motivated to achieve annual goals and objectives
• Excellent computer experience working with Microsoft Office products including Excel and Word

Education and Training

• 3-5 years experience diagnosing and repairing commercial refrigeration equipment
• HVAC-R certification in Ohio
• 10- Hour OSHA Training (provided upon hire if needed)

Equipment Needed

• Tools including flaring tools
• Testing instruments

To learn more about careers at Burkett please visit: https://www.burkett.com/careers

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays after a 30 day waiting period and a 401(k) program after a 90 day waiting period.

We are an Equal Employment Opportunity employer & a Drug Free Workplace.

Only qualified candidates will be contacted.