Service Valet Greeter

About Us: 
At Thompson Automotive, we pride ourselves on delivering exceptional customer service and a seamless experience for every visitor. Our Service Drive Valet team is the first point of contact for customers, and we are looking for a friendly, professional, and outgoing individual to join our team as a Service Greeter. 

Position Overview: 
As a Service Valet Greeter, you will be the face of our service department, welcoming customers, assisting with vehicle drop-off and pick-up, and ensuring a positive experience from the moment they arrive. This role is crucial to maintaining customer satisfaction and supporting the efficiency of our service operations. 

Key Responsibilities: 

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  Greet customers in a professional and courteous manner upon arrival. 

  
  

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  Assist with vehicle check-in and ensure all necessary documentation is collected. 

  
  

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  Communicate effectively with service advisors and technicians to coordinate customer needs. 

  
  

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  Maintain a clean and organized service drive area. 

  
  

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  Provide general assistance to customers, answer questions, and address concerns promptly. 

  
  

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  Uphold the dealership’s standards of customer service at all times. 

  
  

Qualifications: 

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  Clean driving record and valid NC drivers license 

  
  

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  Previous experience in customer service, retail, or automotive environment preferred. 

  
  

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  Strong interpersonal and communication skills. 

  
  

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  Friendly, professional, and approachable demeanor. 

  
  

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  Ability to multitask in a fast-paced environment. 

  
  

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  Reliable, punctual, and detail-oriented. 

  
  


• Willing to submit to a pre-employment background check and drug screen

Benefits: 

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  Bi-weekly pay. 

  
  

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  Opportunity to work in a positive, team-oriented environment. 

  
  

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  Medical, Dental, 401K, HSA 

  
  

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  Long term and short-term disability 

  
  

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  Paid time off and vacation 

  
  

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  Growth opportunities 

  
  

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  Discounts on products and services 

  
  

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  Employee vehicle purchase plans