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Service Video Coordinator and Receptionist

Job Description - Service Video Coordinator and Receptionist



Description of the role:


Ever want a job that gives you a little bit of everything? This is it! Primarily you will be responsible for working with the techs to produce a quick video to customers showing them things on their vehicle that may need attention, as well as showing them what is working well. Being bilingual is a bonus. You will also help the team with some basic customer service and scanning documents. We are looking for someone with a great attitude and a team mentality. Our goal is to put customer satisfaction first while providing an excellent work environment.


Responsibilities:



  • Work with techs to create video demonstrations for customers regarding their vehicles.

  • Identify and communicate any concerns or issues found during the vehicle inspection.

  • Assist with basic customer service tasks.

  • Scan and organize important documents.


Requirements:



  • Fluency in English, and Spanish (bilingual) 

  • Strong teamwork and positive attitude.


Benefits:



  • Competitive compensation package.

  • Opportunity to work in a collaborative and supportive environment.

  • Medical and Dental Benefits for full time employees


About the Company:


Peltier KIA Longview is a reputable automotive dealership located in Longview, Texas. Our focus is on providing exceptional customer service and maintaining high standards of professionalism. Joining our team means becoming part of a company that values teamwork and prioritizes customer satisfaction.




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