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Service Warranty Clerk

salary Salary :

$33 - 40 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
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Job Description - Service Warranty Clerk



Full-time


Description

Duties and Responsibilities:

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on the computer.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follow up on payment of outstanding claims.
  • Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
  • Arranges for parts to be shipped to the factory or distributor or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with body shop warranty claims as needed.
  • Assists with the cashier and telephone duties as needed.
  • Assists with any clerical needs as directed by the Fixed Operations Manager or the Controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned.
  • Other tasks as assigned.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Must have at least 2 years of prior experience.
  • Knowledge of submitting warranty claims, booking tech hours, posting warranty credit notes.
  • Reconciling warranting schedule and providing detailed notes.
  • High school diploma or general education degree (GED)

Working Conditions:

  • Temperature controlled office.

Salary Description

$33-$40 per hour, depending on experience

Original job Service Warranty Clerk posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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