Service Wire Center Technician - Southern CA

Job Description

The Service Wire Center (SWC) Technician position is in Southern CA. The technician positions we have are in multiple California Cities throughout the region (Whittier, Temecula, Covina, Pomona, Palm Springs, Moreno Valley, Morongo Valley, Los Angeles, Beach Cities, Arrowhead, Big Bear, Palm Springs, Indio, Hemet, Lancaster, Ridgecrest, San Bernardino) and is full-time. The primary function is to install copper and fiber internet service wires, providing world class quality craftsmanship for residential and commercial customers.

Why Work for Conexa Technologies, A subsidiary of CS Contract Solutions and its family of companies?

We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k. Conexa Technologies is growing rapidly and believes in promoting from within. We have many growth opportunities available.

We offer greenhorn and remedial paid training for all skill levels. We keep our axes sharp.

Our culture is one that recognizes people are a companys number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician.

We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.

What we are looking for...

Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At Conexa we have a set of core values that we operate under. To work here, you will need to align with them.

• Honesty and Integrity
• Attitude Over Skills
• Courage in Communications
• The 3 Es. Effort, Energy, and Execution
• Keep Your Axe Sharp

Role and Responsibilities for SWC Technician

• Installation of copper and fiber optic service wire for residential and commercial customers.
• Complete pre-fielding work order and service wire installation to ensure customer satisfaction.
• Place aerial or buried fiber optic drops attaching to utility poles or pulling through underground conduit or hand digging.
• Observe all safety rules and OSHA regulations.
• Work at heights by using/setting up various types of ladders.
• Work in confined spaces.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the companys products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and time keeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
• The ability to relocate throughout different regions of the market periodically, to maintain the clients work volumes.

Qualifications and Educational Requirements for SWC Technician

• Fiber optic or copper drop or service installation experience required.
• Must satisfy company required tools and safety equipment checklist.
• Must have own truck, van, or SUV with a ladder rack.
• Must have own tools to perform the job.
• Android Samsung Galaxy S23 smartphone or newer is required.
• Laptop with Microsoft Excel is required.
• Lift up to 80lbs unassisted.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.
• Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

Compensation

The pay is production based. Rates will be provided upon resume submission.