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Service Writer

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Number of Applicants

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Job Description - Service Writer

Overview:


Founded in 1946 in the city of Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States and has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia.  Opportunities exist for career-oriented individuals who are interested in successfully serving a customer base of electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.



At Scott Electric Company, we’re committed to creating an inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value the diverse perspectives and talents each person brings and believe that our differences make us stronger.



All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant (Non-Compete, Non-Disclosure). 



Palco Power Systems, a subsidiary of Scott Electric Company, a Western PA distributor of Kohler Power Systems, is seeking a Service Writer at the Jeannette, PA location. (M-F 8:00 AM - 5:00 PM).


 


 Responsibilities 



  • Calling customers

  • Scheduling generator repairs

  • Scheduling generator routine maintenance

  • Handling billing issues



Requirements:



  • Computer Skills

  • Prior experience in scheduling and repair

  • Must be detailed-oriented

  • Must be able to multitask and be process-driven

  • Must have good communication skills

  • Must be able to work in a fast-paced environment



Preferred:



  • Mechanical experience 

  • Electrical knowledge 



Must submit a background check and drug testing



Scott Electric offers a comprehensive benefits package, including:



  • 401(k)

  • 401(k) matching

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Life insurance

  • Paid time off

  • Referral program

  • Employee assistance program

  • Employee discount

  • Flexible spending account

  • Tuition reimbursement

  • Paid holidays

  • Employee Stock Ownership Plan (ESOP)



Schedule:



  • 8-hour shift



Work Location: In person


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