W

Service Writer

salary Salary :

$55,000 - 65,000 yearly

icon building Company : Wilkins Rv
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Service Writer


Company: Wilkins Recreational Vehicles
Position Title: Service Writer
Location: Nichols, NY 13812


We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.

Salary Range:
  • $55,000.00 - $65,000.00 annually.
Benefits:
  • Medical/Dental/Vision Insurance with multiple options
  • 401K and Employer Match Program
  • PTO and Sick Time
  • Voluntary Benefit Program
  • Employee Referral Program
  • Employee Discount
  • RV Borrowing Program
Position Responsibilities:
  • Greets, establishes, and maintains a positive rapport with customers.
  • Assist customers in determining needs. Promotes our products and services accordingly
  • Estimate cost of repair and prepares itemized service order.
  • Initiates service orders, secures customer’s signature, and closes when completed
  • Develops a keen understanding of all our products and services.
  • Understands effective service sales processes and actively seeks sales opportunities to grow financial sustainability.
  • Maintains good communication with customers and follows up after work is completed to ensure satisfaction.
  • Understands customer’s needs, committed to exceed customer expectations every day.
  • Complies with all company policies and procedures.
Job Requirements:
  • A minimum of 2 years’ experience is preferred but not required.
  • Motivated individual who enjoys working in a fast-paced environment.
  • Professional appearance.
  • Strong communication skills.
  • Positive attitude, strong work ethic, professional conduct.

We are the #1 RV Dealer in New York!

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

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