Service Writer

C & B Operations, LLC is a progressive company that has grown over 35 years to include thirty-six John Deere dealerships in six states currently has an opening for a Service Writer/Office Administrator at its John Deere dealership in Rexburg, ID. The position reports to the service manager and will work primarily in the service department, but will also have some office administrative tasks as well. If you have strong attention to detail and a passion for customer service in a fast-paced work environment, then this is the job for you!

Benefits:

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations, LLC is a drug-free workplace. 

• Competitive pay based on your experience


• Excellent benefits including – Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match, and much more!


• Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.


• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

Essential Duties:

• Under the guidance of the service manager, assist in the control of each service invoice ensuring accuracy and completeness


• Update customer profiles using equipment, hours, or other information from the customer work orders


• Monitor service repair completion progress, close work orders, and generate customer invoices


• Prepares service technician efficiency reports


• Fields internal and external customer inquiries to the service department


• Enthusiastically greets visitors and answers phones


• Prepares bank deposits and balances cash receipts, credit card receivable accounts


• Assists store manager with accounts receivable collection

Qualifications:

• Excellent organizational skills and attention to detail


• Good people and communication skills


• Previous accounting experience/knowledge


• Proven experience in providing excellent customer service


• Excellent computer skills and comfortability with Microsoft Office suite


• Valid driver’s license and a safe driving record


• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local law