Service Writer - Entry Level

Description

We currently have a unique opportunity for more than one enthusiastic Entry Level Service Writer who has above average communication skills and is driven to provide personalized assistance to our clients. As an Entry Level Service Writer, we will train you with all the necessary tools to be a Top Performer. Your main responsibility will be to advise customers on suitable maintenance and repair services. At Performance Kings Honda, we value a Service Advisor who possess extensive product knowledge and will offer genuine and approachable advice to our customers.

• Earn $45,000 - $50,000 Annually
• Store hours are Monday Through Friday 7:00 am to 6:00 pm
• Occasional - Saturdays 8:00 am to 5:00 pm

Performance Kings Honda in Cincinnati has proudly held the title of the highest-volume Honda dealer in the area for over 12 years. Our cutting-edge service department, equipped with 38 service bays, is a testament to our commitment to excellence. We offer exceptional career opportunities and cultivate a powerful work culture. Step into the vibrant winning culture at Performance Kings Honda and elevate your career with us!

You'll Love Performance Kings Honda's Service Team!

• Number one volume Honda Dealership in Cincinnati since 2012
• Performance Kings Honda offers Careers not just Jobs
• We have a long history of promoting with in our organization

Employee Benefits Available:

• Paid vacation and personal time off
• 401k with Generous Company Match!
• Medical insurance
• HSA or FSA plans
• Dental care
• Vision coverage
• Short- and long-term disability
• Life insurance
• Grief counseling
• Living will preparation
• Generous employee discounts on vehicles, parts and services
• Take Advantage of our Technician Tuition Assistance Program!
• Ask about our "Performance Tech Academy"

Requirements

Responsibilities:

• Maintain your Customer Satisfaction Scores at or above the district goal
• Receiving in customer’s and their automobiles in the most effective and timely manner
• Constant communication with your service technicians and customers
• Calling customers with diagnostic results and recommendations from your technicians
• Selling the recommendations from your technicians
• Communicate authorized recommendations to your technicians with a “promise time” for completion of work
• Prompt call to customers when vehicle is washed and ready
• Notify your customer if there are any delays to the “promise time” and why
• Close all repair orders and review with customers as they pick up their automobiles

Qualifications:

• No Experience Required
• High school diploma/GED required
• Competent level of computer literacy
• Substantial time management skills
• Have a general understanding of automotive functions
• Must be insurable to drive customer cars and company vehicles
• Performance Kings Honda is a drug-free workplace