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ServiceNow Application Operations

Job Description - ServiceNow Application Operations

Description
  • At least 12+. of experience in IT management with focus on IT Applications operations
  • Bachelors or Masters in Computer Science or equivalent
  • Excellent understanding of ServiceNow platform architecture, and best practices
  • Strong knowledge of ITSM processes and experience with JavaScript and REST APIs
  • Understanding of third-party integrations
  • Certifications: ServiceNow System Administrator (CSA)
  • Highly experienced with stakeholder communication, knowledge of compliance standards, and handling audit activities
  • Adept in handling multiple competing priorities and project deliverables
  • Excellent communication skills, both written and verbal, with the ability to articulate technical solutions in clear terms to a variety of audiences


Requirements
  • ServiceNow Development; AI/ML capabilities
  • Certifications: Application Development (CAD); ServiceNow Implementation Specialist (CIS) –Discovery, CMDB; ITIL
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