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ServiceNow consultant

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Job Description - ServiceNow consultant

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a rapidly growing, automation-led powerhouse that serves 31 Fortune 500 companies across the financial, healthcare, and manufacturing sectors. With a global workforce of over 32,000 employees and a presence in 28 countries, our client is a titan of digital transformation. Their "Automate Everything, Cloudify Everything" strategy ensures you will be working at the absolute forefront of AI-driven automation and cloud solutions.

This is your chance to thrive in a "Customer Success, First and Always" environment that prizes continuous learning and radical ownership. You will collaborate within an international network of expertise across 39 delivery centers worldwide, gaining exposure to complex engineering challenges that redefine industrial standards. If you are a driven professional looking for a dynamic, forward-thinking workplace where your growth is the priority, this is where you belong.

We are currently searching for a ServiceNow Consultant:

Responsibilities:

  • Design ServiceNow solutions by applying industry best practices and architectural standards.
  • Advise, design, and configure integration solutions between ServiceNow and third-party enterprise tools.
  • Lead the implementation of specialized modules including Field Service Management (FSM), Source-to-Pay (S2P), and Customer Service Management (CSM).
  • Develop technical automations utilizing Business Rules, Script Includes, Fix Scripts, and Workflows.
  • Customize the user interface and platform logic through UI Actions, UI Policies, Client Scripts, and Email Inbound actions.
  • Drive platform-wide integration and automation solutions to improve business efficiency.

Requirements:

  • Proven experience in solution design and end-to-end implementation of ServiceNow ITSM, CSM, and FSM.
  • Hands-on development expertise in ServiceNow scripting (JavaScript-based) and platform configuration.
  • Specialized knowledge in Source-to-Pay (S2P) processes within the ServiceNow ecosystem.
  • Extensive background in platform integration and workflow automation.
  • Strong consultative skills with the ability to advise stakeholders on technical strategy.

Desired:

  • Certifications: CIS-FSM (Field Service Management), CIS-CSM (Customer Service Management), or CIS-ITSM (IT Service Management).v

Languages

  • Advanced Oral English.
  • Advanced Spanish.

Note:

  • Fully remote.

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements:

  • Proven experience in solution design and end-to-end implementation of ServiceNow ITSM, CSM, and FSM.
  • Hands-on development expertise in ServiceNow scripting (JavaScript-based) and platform configuration.
  • Specialized knowledge in Source-to-Pay (S2P) processes within the ServiceNow ecosystem.
  • Extensive background in platform integration and workflow automation.
  • Strong consultative skills with the ability to advise stakeholders on technical strategy.
  • Certifications: CIS-FSM (Field Service Management), CIS-CSM (Customer Service Management), or CIS-ITSM (IT Service Management).
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