ServiceNow Platform Architect - Join a Market Leader

About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Salary Range: $140K-$150K/Annum

Job Description:
Responsibilities:

• Deliver technical and architecture design elements of ServiceNow features and Integration services
• Work with engineering teams, stakeholders, to create technical solution designs
• Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap
• Identify, capture, and implement ServiceNow architecture pattern
• Drive resolution of technical debt, to reduce the ongoing cost of the IT services
• Providing communication of architecture design and decision making, enabling approval to proceed with designs
• Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards
• Support delivery teams, blending technical (development and architecture) and behavior skills
• Scoping and deliver the requirements. Ensuring requirements are well documented
• Deliver tailored presentations and product demonstrations
• Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress

• Experience in ServiceNow technical architecture covering:
• Experienced in ITxM, CMDB, CSDM, Discovery & AppEngine
• Experienced in ATF, Mobile Solutions, Reporting and Analytics, etc.
• Exposure of HRSD, IRM, CSM, FSM, TSOM & other industry specific modules
• Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements
• Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages
• Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action
• Flow designer and decision table
• Workflows, Rest and Soap based integration
• Transform map, Import set and Data sources
• Proven cross technology experience connecting ServiceNow to overall IT landscape
• 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.
• Certification high preferred (CSA, CMA)
• Must be open to travel 25%

• Good oral and written communication skills
• Proactively propose alternate solutions to the customer as and when needed
• Good organizational and personal skills to communicate with business stakeholders
• Self-driven, motivated and results orientated
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Good communication and stakeholder management

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at [email protected]