Job Description - ServiceNow Solution Architect
APN Consulting has an immediate need for a direct client requirement:
Role: ServiceNow Solution Architect
Duration: 6 months Contract
Location: Remote
Responsibilities: Lead solution design of ServiceNow implementations, demonstrating understanding of the client organization, enterprise architecture and desired outcomes.
Work closely with clients and colleagues to define, design, and implement ServiceNow solutions and ensuring they address business requirements and align with future state.
Create system design and detailed technical documentation.
Provide technical expertise and leadership in ServiceNow platform architecture, guiding both internal teams and clients.
Configure and enhance ServiceNow platform using scripts and platform capabilities
Conduct a deep-dive technical troubleshooting and issue resolution.
Lead and participate in system and integration testing, ensuring best practices are followed.
Educate and coach colleagues and users on ServiceNow functionalities and best practices.
Ensure that all implementation work is carried out in accordance with the company policies and industry best practices.
Effective upwards management to program lead and executives.
Contribute to business development activities including written proposals, presales activities, functional demonstrations, and presentations.
Qualifications 10+ years industry experience, experience in technical leadership - leading larger teams,
Demonstrated ability to map solutions to address client business issues and problems
Bachelor's degree in Computer Science or a related technical field.
Significant experience in ServiceNow development and implementation.
Experience in IT solution architecture and understanding of enterprise architecture.
Strong proficiency with JavaScript, AngularJS, and other ServiceNow supported technologies.
Strong understanding of ITIL processes.
Exceptional problem-solving capability and ability to think strategically.
Excellent interpersonal and communication skills.
ServiceNow certifications in System Administrator, Application Developer, Implementation Specialist, or CTA are highly desirable.
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