Job Description - ServiceNow Sr Developer
VIstrada is seeking a ServiceNow Sr Developer.
Location : Charlotte, North Carolina
Experience for Architect – 7+
Mandatory Certification-
CSA (ServiceNow System Administrator)
CAD (Certified Application Developer)
Please submit with the following details. Also ensure below details are accurate and certifications are valid .
Certification Name
Certificate Number
email ID used for certification.
Date of certification
Technical Skills:
Hands-on design, development, and deployment experience with the Service-now platform
Service now development and implementation experience in ITSM and ITOM modules (Incident, Problem, Service Catalog, SLA, Change, CMDB & Asset)
Troubleshooting knowledge of event co-relation
Experience in development of custom modules/Application.
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX
Webservices, SOAP, email, and other integration
SNOW version upgrades
ITIL Foundation v3 certification & ServiceNow Administration certification
Working with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.
Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issues.
Experience working with Performance Analytics, email notifications, inbound actions, reports, gauges, and home pages.
knowledge on AngularJS, Bootstrap and service mapping will be added advantage.
Expertise on API integrations with other systems
Process Skills:
· ITIL V3 process skills
· Management of standard tools, policies and practices governing the Software Development Lifecycle through Release Implementation for the ServiceNow platform.
· Development and maintenance of release management process.
· Customizing ServiceNow applications
Behavioral Skills:
· Resolve technical issues of projects and explore alternate designs
· Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
· Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
· Train and coach members of project groups to ensure effective knowledge management activity.
Qualification:
7+ years of relevant working experience in ServiceNow – development, implementation of multiple modules
BE Computer science or Equivalent
Company Background:
Vistrada is a business, technology and operations services organization dedicated to helping clients plan, design, implement and manage initiatives to generate revenue, manage costs, build and sustain operations, and analyze and optimize their business.
Vistrada distinguishes itself by providing seasoned expertise with a flexible team structure allowing agility and responsiveness to our client’s evolving needs. This ensures we bring the right team at the right time while optimizing the client’s investment.
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