ServiceNow Systems Administrator

LT Consulting is currently accepting applications for a ServiceNow Administrator to support our clients in Northern Virginia. 

This excellent opportunity requires that the ideal candidate to be customer focused, and willing to join a winning team. 

The ServiceNow Administrator will be responsible for the following: 

Ability to work directly with internal (IT) and external clients 

Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests 

Identify system deficiencies and recommend solutions 

Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations 

Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools 

Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible 

Ensure tool configuration consistency across development, QA, and production environments 

Participate in ongoing production support and end user support 

Experience in requirements gathering and analysis, solution design, development task management, quality assurance and release methodologies 

Strong working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge Management 

Experience integrating ServiceNow with third-party tools 

Understanding of Web technologies like HTML, XML, JavaScript 

Skill to effectively analyze and solve problems 

Solid knowledge of JavaScript, HTML, CSS 

Hands-on experience integrating ServiceNow with external systems 

The ServiceNow Administrator must meet the following qualifications: 

BS or equivalent + 5 years related experience, or MS + 3 years related experience 

3 to 5 years working with the ServiceNow platform in an Admin/Developer an enterprise-wide, multi-tier ServiceNow production environment 

ServiceNow Certified Administrator 

Position requires a TS/SCI clearance.