Services Central Governance Lead - Director

This role will be part of the Central Governance, Risk Identification and Reporting unit within the Services Control & regulatory Management Team. The scope of the position is global and responsible for driving an adequate control governance and oversight through the risk and control forum ecosystem and driving related programs.

Responsibilities:

• Driving the governance framework for Services particularly for BRCC Committee and Business Risk & Control Forums covering Operational and Compliance Risks to ensure consistency and adequate oversight.
• Ensuring compliance with Governance Policy requirements including defining implementation strategy within Services, procedures, governance and reporting and stakeholder guidance.
• Coordinate Services BRCC including integration of materials, stakeholder engagement, following up on action items and senior management preparation.
• Serve as liaison between Services and GBRCC for agenda topics, materials and actions items.
• Drive TTS product governance: Drive clarity and understanding of the Product Governance process which covers New Activity and Product Approval Program requirements, business implementation approach, process improvement, and management reporting.
• Drive Services escalation program in line with Escalation Standard requirements
• Drive for the Services Booking Controls Program reequipments ensuring compliance with booking control policy and standard.

Qualifications:

• 15+ years of experience, including 8-10+ years' managerial experience
• Experience managing teams with broad accountability in a complex environment
• Ability to work effectively in a cross-functional organization
• Ability to balance strategic priorities with tactical actions
• Proven track record and accountability in making quick decision that have an immediate impact on business financials.
• Excellent communication skills required in order to negotiate internally, often at a senior level.
• Ability to deliver multiple action items simultaneously in a timely and effective manner
• Ability to articulate complex problems and solutions through concise and clear messaging – both verbal and in writing
   

Education:

• Bachelor's/University degree, Master's degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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