Services Data Analytics Analyst

POSITION SUMMARY

We are seeking a skilled Data Scientist / Business Intelligence Developer to join our Business Analytics team. In this role, you will design, develop, test, and support data analytics and BI solutions that drive insights and decision-making across multiple business functions. The ideal candidate is data-driven, analytical, and capable of transforming raw data into strategic business value

RESPONSIBILITIES

Primary Focus:

• Collaborate with the Business Analytics team to build and maintain scalable analytics and BI solutions.


• Work with large datasets to uncover actionable insights that support business strategies.

Data & Solution Development:

• Collect and integrate data from legacy systems, Oracle EBS, cloud platforms, and emerging AI-powered data sources.


• Design and develop scalable, AI-enabled analytics pipelines that support both structured and unstructured data.


• Identify valuable data sources and implement automation for efficient data collection, transformation, and enrichment.


• Create reports, visualizations, and dashboards that leverage AI-driven insights to support departments such as Sales, Finance, Operations, Marketing, Procurement, and Supply Chain.


• Apply machine learning techniques and statistical models to uncover trends, detect anomalies, and predict future outcomes.


• Conduct deep data analysis to understand customer behavior and business performance; use AI models to simulate scenarios and optimize business decisions.

Technical Development & Support:

• Build, deploy, and maintain advanced BI and AI/ML-enabled dashboards and analytics tools using Microsoft SQL Server, Power BI, and Microsoft BI stack.


• Develop AI-enhanced workflow solutions and recommendation engines that support business processes.


• Ensure performance, scalability, and security of data products incorporating AI components when appropriate.


• Support the integration of AI services with enterprise applications and data ecosystems.


• Develop and maintain technical documentation, including documentation of AI models, data pipelines, and governance practices.


• Monitor and continuously improve existing BI and AI systems for accuracy, relevance, and usability.


• Explore and evaluate new AI technologies and frameworks, ensuring the organization remains at the forefront of intelligent analytics solutions.

General Expectations:

• Support leadership with data-driven insights for strategic decision-making.


• Continuously evaluate and enhance BI platforms.


• Stay current with BI and analytics trends and recommend improvements.


• Participate in cross-functional team collaboration and technical integrations.

QUALIFICATIONS

• Bachelor’s degree in Information Technology or a related field.


• 1–3 years of business domain experience working with large datasets and solving complex business problems.


• Strong command of SQL and relational databases.


• Experience with Microsoft SQL Server, Power BI, and the Microsoft BI stack.


• Programming skills in .NET, Python, C#, or JavaScript.


• Familiarity with SDLC methodologies.


• Experience with Oracle EBS and SharePoint is a plus.


• Familiarity with AI/ML frameworks and experience applying machine learning models to real-world business problems.


• Exceptional analytical and problem-solving skills.


• Strong communication and presentation abilities.


• High attention to detail and time management.


• Ability to work independently and manage multiple priorities.


• Strong customer focus and interpersonal effectiveness.


• Comfortable working in a matrixed organization and engaging with all organizational levels.


• Strategic thinking with a results-oriented approach.


• Ability to mentor, train, and foster cross-team collaboration.

WORKING CONDITIONS

• Willing to work flexible hours


• Requires ability to maintain overall productivity in an interrupt-driven environment


• Travel as required (domestic & international)