Services Technician

Requisition Number: 104137 \n\nServices Technician \n\nLocation: The role will be an onsite position located in Bloomington, MN \n\nPay: $19-$21/hr depending on experience \n\nInsight at a Glance\n\n * 14,000+ engaged teammates globally\n * #20 on Fortune\u2019s World\u0027s Best Workplaces\u2122 list \n * $9.2 billion in revenue\n * Received 35+ industry and partner awards in the past year\n * $1.4M+ total charitable contributions in 2023 by Insight globally\n\n\n\nNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. \n\nAbout the role \n\nAs a Services Technician you will:\n\n * Basic knowledge of computer hardware, software, and peripherals. \n * Perform assignments as directed. \n * Provides timely and accurate updates to the clients ITSM ticketing system \n * Effective time management skills required. \n * Excellent decision making and problem-solving skills required. \n * Ability to communicate technical information to a non-technical audience in a clear and coherent manner required. \n * Ability to work in an environment that may be occasionally stressful when assisting clients on site required. \n * Strong communication skills required. \n * Superior customer service focus required. \n * Microsoft Windows 7/10/11 Operating Systems \n * Adobe applications \n\n\n\nWhat we\u2019re looking for\n\n * Previous experience in a service desk or help desk role is a plus, as it demonstrates familiarity with IT support processes and customer service.\n\n\n\nWhat you can expect \nWe\u2019re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: \n\n * Freedom to work from another location\u2014even an international destination\u2014for up to 30 consecutive calendar days per year.\n\n\n\nBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. \n\nJoin us today, your ambITious journey starts here. \n\nInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\n\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. \n \nAt Insight, we celebrate diversity of skills and experience so even if you don\u2019t feel like your skills are a perfect match - we still want to hear from you!\n\nInsight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.\n\nInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\n\nPosting Notes: Bloomington || Minnesota (US-MN) || United States (US) || IT Infrastructure \u0026 Support || None || US - Minneapolis, MN ||\n