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Settlements Closing Team Lead

Job Description - Settlements Closing Team Lead

Who We Are


 


Amaro Law Firm is a nationally recognized plaintiff’s trial law firm founded in 2005 and headquartered in the Houston Heights. From our 20,000-square-foot office, our team of attorneys and legal professionals pursue justice for individuals and families affected by wrongful death, catastrophic personal injury, and commercial vehicle accidents. We are committed to excellence, integrity, and delivering results that make a meaningful difference in the lives of our clients.


 


Key Core Values


 



  • Be Used and Useful to Others

  • Ethos before Egos

  • Excellence is Our Presence

  • Control the Controllables

  • Comfort in Discomfort


 


Our Culture


 


We foster a results-driven mindset where every team member is empowered to take ownership, solve problems, and contribute to the firm’s success. Operating on the Entrepreneurial Operating System (EOS), we set clear goals, track progress through KPIs and OKRs, and follow structured SOPs to ensure consistency, accountability, and continuous improvement across every department.


 


The Role


 


The Settlement Closing Team Lead is a people-first management role responsible for leading the Liens Reductions & Settlement team where cases cross the finish line. This position owns the day-to-day management of the team, including performance accountability, workload distribution, coaching, and professional development. You will set expectations, drive results through your people, and build a team culture rooted in ownership and follow-through. You will also ensure liens and reductions are resolved so clients receive their settlements accurately and on time. The right candidate is someone who leads from the front, holds high standards, and genuinely invests in helping their team succeed.


 


Key Responsibilities


 



  • Manage, lead, and develop the Liens and Reductions team on a daily basis

  • Set clear expectations, hold team members accountable, and drive performance

  • Assign work, monitor workloads, and keep cases moving toward closing

  • Conduct regular one-on-ones, provide ongoing feedback, and support professional growth

  • Spot bottlenecks early and clear them, or escalate when needed

  • Keep processes consistent and help improve them as we go

  • Run team touch bases and report on progress and results to department leadership

  • Communicate clearly with your team, other departments, and leadership

  • Pitch in on files when the team needs an extra set of hands


 


Key Characteristics


 



  • Natural leader who earns trust and motivates others through accountability and support

  • Strong organization, follow-through, and attention to detail

  • Clear, warm communication, written and verbal

  • Comfortable giving direct feedback and having difficult conversations when needed

  • Comfort with deadlines and a fast-moving workload

  • Problem-solving skills and good judgment

  • Genuine investment in developing people and building team culture


 


Required Experience


 



  • 3 to 5 years of direct management or team leadership experience

  • Demonstrated ability to manage performance, coach employees, and build high-functioning teams

  • No degree required. Experience matters most.


 


Nice to Have


 



  • Personal injury, legal, or settlement experience

  • Familiarity with lien resolution or reduction negotiations

  • Experience with case management software (we use Filevine)


 


Compensation & Benefits


 



  • Competitive salary commensurate with experience

  • Comprehensive medical, dental, and vision insurance at no cost to the employee

  • 401(k) retirement plan with employer match

  • Generous paid time off and firm holidays

  • Paid parental leave

  • Professional development and continuing education support

  • Employer-paid life insurance


 


Amaro Law Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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